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Measures to prevent fraud risks (daily activity limits)

A bank sets limits (daily activity limits) to perform transactions by payment cards in order to ensure a payment safety of cards usage and stand by recommendations of payment systems.

Daily activity limit is the amount within you can:

  • withdraw a cash from ATMs, bank branches or other cash points;
  • pay for goods and services in trade and service network, including the Internet.

Daily limits for payment cards' transactions:

 Card type
Cash advance, UAH Payment for goods and services, UAH Payment for goods and services via Internet, UAH Number of transactions

Maestro/Visa Electron

2 500
 10 000 1 100
 unlimited

MasterCard Standard

2 500
 10 000 1 100
 unlimited
MasterCard Gold
5 000
 15 000 1 100
 unlimited

MasterCard Business

5 000
 20 000 1 100
 unlimited

If you would like to withdraw an amount exceeding a daily activity limit, the operation is allowed only after your call to the customers support of the Bank by specifying a password ID, an amount of money you plan to take (an exception is only the daily activity limit for Internet transactions).
Authorized requests will be rejected if its amount exceeds a flat amount specified by the card holder. After successful cash advance/payment for goods and services, the basic daily activity limit is set on the customer's account.

If it is required more daily turnover via the Internet, you set the volume of activity limit from your own view on convenience and security payments. Limit volume, other than the basic one, is established by an application form with specifying the period of its operation (the full term of the card or a certain period of operations - during the day, week, month, quarter or year), submitted to the bank. After a specified period in your application the basic activity limit will be set if it is smaller than the period of card validity.

Please note, on the period of vacation it is desirable not only to change the basic daily activity limit, but also inform the bank about the region of stay (if you plan a vacation abroad) - the Bank continually reviews and updates the list of regions covered by the special mode of customer payment card usage to prevent the risk of fraud transactions.

The size of the limit remains unchanged when cards are renewed with a new term.