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Make payments fast, convenient and secure!

We offer a wide range ways to make payments and transactions worldwide in both local and foreign currencies

Make payments fast, convenient and secure!

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  • Current account

    Information on opening and servicing current accounts in national and foreign currencies for individuals - residents and non-residents

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  • Foreign exchange transactions

    Information on the specifics of cash and non-cash foreign exchange transactions (including international transfers)

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Creditwest Bank transfers and payments

Provision of payment services

Information for customers on the terms and conditions of payment services

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Payment Services Agreement dated 20 April 2024

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Information for customers on the terms and conditions of payment services

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Payment Services Agreement dated 20 April 2024

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Choose a convenient time to visit the Bank

To make your visit to the Bank as comfortable as possible, we recommend that you choose a convenient time slot and make an appointment with a manager in advance.
 

You can do this in our Telegram bot. Please note, that customers with an appointment are served first.

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Choose a  convenient time to visit the Bank

We are part of a unified network of bank branches that will continue to operate during power blackouts!

 

We do not have any branches, so banking services and customer service (including cash transactions) are provided at the Bank's head office located at: 4A, A1 Leontovycha Street, Kyiv, which operates in the event of a prolonged power blackout.

 

Information about the branches of banks that are open in the event of a prolonged power blackout (location, contact details, working hours) can be obtained through:

  • the Bank's customer service center at 0 800 501 800 (free from landlines in Ukraine);
  • the NBU hotline at 0 800 505 240 or +380 44 298 65 55;
  • the website https://power.bank.gov.ua/;
  • the state application Diya – on the map of Points of Resilience.
Detailed information
Credit West bank

Our managers will help you

For more detailed advice on the service, please contact our managers by phone:

+38 (044) 365-00-07, +38 (044) 365-00-05

or at a branch of the Bank.