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Settlement of overdue debts

The Bank carries out its activities to settle bad debts in accordance with the requirements of the laws of Ukraine and regulations of the National Bank of Ukraine.

 

In accordance with the law, the Bank may transfer to a collection company a part of debt management functions, provided that there is overdue debt under a loan agreement. As well as term debt, if it is related to debt that is overdue in payment of principal and/or additional obligations (interest, commissions, penalties, etc.) or if there are other grounds provided for in the loan agreement for debt collection, including early repayment.

 

As of today, the Bank has not engaged any collection companies to settle overdue consumer loans.

Settlement of overdue debts

Documents on settlement of overdue debts

Information on settlement of overdue debts

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List of contact details of the Bank

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Procedure for interaction with consumers belonging to the protected category

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Procedure for Interaction with Financial Services Consumers in the Settlement of Overdue Debts

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Procedure for assigning the right of claim under a consumer loan agreement to a new lender

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Procedure and method of repayment of overdue debts

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Procedure for submitting a notice of representation by an authorised representative

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Conditions under which a creditor or a new creditor starts overdue debt settlement activities

Read more

Information on settlement of overdue debts

Read more

List of contact details of the Bank

Read more

Procedure for interaction with consumers belonging to the protected category

Read more

Procedure for Interaction with Financial Services Consumers in the Settlement of Overdue Debts

Read more

Procedure for assigning the right of claim under a consumer loan agreement to a new lender

Read more

Procedure and method of repayment of overdue debts

Read more

Procedure for submitting a notice of representation by an authorised representative

Read more

Conditions under which a creditor or a new creditor starts overdue debt settlement activities

Read more

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